The Dealer App: built for your counter

What the Dealer App does

• Enroll phones — provision a new phone over a USB-OTG cable or Wi-Fi, then activate it with a QR code (see device enrollment).
• Set installment plans — enter the price, down payment and number of installments, daily, weekly or monthly; due dates and reminders are generated automatically.
• Collect payments — record an installment payment as it comes in, updating the customer's account immediately, and send the customer a receipt on WhatsApp.
• Lock or unlock devices — apply or release device, app or call lock without needing the Client Dashboard, or turn on auto-lock for overdue customers.
• Check device location — see an enrolled device's current location directly from its customer record, or see all devices on the Device Map (see GPS tracking).

And the rest of the shop

• Customers — CNIC front and back, photo, signature and guarantor, search by name, phone, CNIC, IMEI or serial, bulk import from an Excel sheet, a bilingual agreement and a statement you can share as a PDF, and a loan calculator.
• Overdue and reminders — an overdue list, dues for the next 7 days, WhatsApp reminders and overdue notices, and reminder notifications or alarm alerts to the customer's phone.
• Business finance — expenses, products and stock, bank and cash accounts, cheques, vendors, bad debts, monthly closing with net profit, and reports you can export to Excel.
• Agents — agents with sales and collection commissions, their own sign-in showing only their customers, and a daily cash audit by agent.
• Security — a 4-digit MPIN for the app and for sensitive actions, and an activity log of who did what.

See it on the counter

These are the actual Dealer App screens your staff would use — shown here with a fictional demo customer, not real customer data.

A typical enrollment, step by step

This is the actual sequence a dealer follows at the counter, start to finish:

1. 1
   Add the customer and set the installment plan

   Enter the customer's details, the price, the down payment and the number of installments. Due dates and reminders are generated automatically from there.
2. 2
   Enroll the phone

   Generate the device key, then provision the factory-reset phone from the Dealer App over a USB-OTG cable or Wi-Fi — see device enrollment.
3. 3
   Activate it with a QR code

   Scan the customer's Activation QR code on the phone. Protection is active before the customer leaves the counter.
4. 4
   Collect payments as they come in

   Record each installment payment against the plan. The customer's account updates immediately, and the same record appears in the Client Dashboard in real time.
5. 5
   Lock or unlock the device

   If a payment is missed, apply app, call or device lock directly from the Dealer App. Release it once the payment is recorded — no field visit required.

A backup channel when the app can't reach a device

Device actions in the Dealer App normally happen over the internet. As a fallback, the Dealer App can also send secret-code-protected SMS commands for lock, unlock, location, call and social-app control and release — so a dealer isn't stuck if a device has no data connection. The app tells you which channel delivered each command.

How it fits with the Client Dashboard

The Dealer App handles the day-to-day counter work; the Client Dashboard gives the business owner or manager the full view across every dealer, customer and plan. Payments and enrollments recorded in the Dealer App appear in the Client Dashboard in real time.

It's built around how Pakistani mobile phone shops actually run their counters — one app for enrollment, installment plans, payments and enforcement, instead of switching between a notebook and a separate system.